Echigo Yakuso Co. (hereinafter referred to as "the Company") recognizes the importance of protecting personal information and believes that it is our social responsibility to use and protect such information appropriately. In order to provide products and services that our customers can use with peace of mind, we have established the following privacy policy, which we have made known to all of our directors and employees, and are striving to manage and maintain it in a more appropriate manner.
Privacy Policy
1. collection, use and provision of personal information
(1) Definition of personal information
We define personal information as all information that can be used to identify a specific individual.
(2) Collection, use and provision of personal information
When collecting personal information, we will clearly notify you of the purpose of collection and obtain your consent before collecting and using your personal information, and only to the extent necessary.
We will not disclose or provide personal information to third parties without the prior consent of the customer or unless otherwise required by law.
(3) Outsourcing of personal information processing
We do not outsource any of our customers' personal information processing.
(4) Entrustment of personal information processing
When we are entrusted with personal information processing, we will strictly manage the personal information entrusted to us and use it within the scope of the contract.
2. proper management of personal information
We will strive to prevent the leakage, loss, or falsification of personal information in our possession, and store and store such information safely under strict control.
3. compliance with laws, regulations and norms
In handling personal information, we will comply with the laws and other regulations applicable to the protection of personal information.
Internal System for Personal Information
We have established an internal system for the protection of personal information, and strive to maintain and continually improve our internal system to ensure that the personal information we hold is accurate and up-to-date.
Handling of Customers' Personal Information
1. purpose of use of personal information
We may ask you to provide personal information such as your name, address, telephone number, date of birth, e-mail address, and credit card information.
Personal information provided by you will be used for the following purposes
(i) To ship products, send catalogs, direct mail, and e-mails, and provide information on products and services
(ii) To respond to inquiries and requests from customers regarding our products, services, etc.
2. consent to collection and use of personal information
We will collect your personal information in a proper and fair manner in accordance with laws and regulations.
Please note that if you provide us with your personal information in any of the following ways, we will assume that you have agreed to the purposes of use of your personal information as described in the preceding paragraph.
(i) When a customer enters personal information into a form on a website and presses the "Send" button.
(ii) When you contact us by telephone, mail, fax, e-mail, or other means, or fill out and provide us with your personal information in the store.
(iii) When you provide us with your contact information for product repair requests
3. provision of personal information
Personal information provided by customers will not be disclosed to third parties without the consent of the customer, except when disclosure of personal information is required by law.
4. disclosure, correction and deletion of personal information
If you wish to disclose, correct, or delete the personal information you have provided, please contact us.
We will respond to the request as soon as we confirm that the request is made by the customer himself/herself.
5. discontinuation of use or provision of personal information
When we receive a request from a customer to stop the use or provision of his/her personal information, we will promptly stop the use of the information after confirming the identity of the customer.
6. opinions, complaints, etc. regarding the handling of personal information
If you have any comments or complaints regarding this matter, please contact our contact person.
We will check the contents of the application, reply to you, and make every effort to process the application appropriately and promptly.
